Activate your license

Before you can use NVivo you must activate it. Activation registers your NVivo installation(s) against your license.

As an end-user you can activate NVivo on two computers—Windows and/or Mac for enterprise and Windows licenses, or Mac only for Mac licenses.

Activation is carried out automatically using your myNVivo profile.

NOTE  If you purchased an NVivo license then by default you are assigned as the only user, and only you (via your myNVivo account) can activate it. You can, however, assign the license to another user, see Assign end-users.

NOTE  Activation requires internet connection. If you are unable to use online activation, please contact support.

How you activate NVivo depends on your current situation:

  • New installation—you have a new installation of NVivo on your computer.
  • NVivo already installed—trial—you already have NVivo installed and have started a 14-day trial. Now, you have bought a perpetual license or been assigned a seat or license, and need to activate NVivo to use the new license.
  • NVivo already installed—perpetual license—you already have NVivo installed and have been using it with a perpetual license. Now, you want to use a different license—e.g. to stop using a personal license and use your organization's license, or vice versa.

New installation

  1. Start NVivo.
  2. In the Activate NVivo dialog box, click Log into myNVivo and enter your login details.
    • If there are multiple accounts associated with your myNVivo profile, select the account with the NVivo license you want to use and click Activate.
    • If you are eligible to trial NVivo you can activate the trial by clicking Activate Trial.

    Activation is automatic (it can take up to an hour).

  3. When you open NVivo after activation, set up your default NVivo user profile in the User Profile dialog box.
    NOTE: This profile exists within this installation of NVivo (on this computer) only. It is not your myNVivo profile. Your initials are used to identify any work that you do in a project.

NVivo already installed—trial

If you have been trialing NVivo, these instructions tell you how to stop the trial and activate NVivo to use a perpetual license—either one that you have purchased or a multiple perpetual license that you have been assigned.

  1. Start NVivo.
  2. On the Welcome screen, click File.
  3. Click Product Info / Manage License / Replace License.
  4. When prompted, log into myNVivo.
  5. If prompted, select the account with the license that you want to use, from the dropdown.

  6. Click to activate.
    Activation is automatic (it can take up to an hour).

NVivo already installed—perpetual license

If you have been using a non-trial installation of NVivo on your computer, then this will have been with a license other than the license you now want to use. These instructions tell you how to de-activate the current license and re-activate to use a new license.

  1. Start NVivo.
  2. On the Welcome screen, click File.
  3. Click Product Info / Manage License / Deactivate License.
  4. Confirm deactivation, and close NVivo.
  5. Restart NVivo and log into myNVivo when prompted.
  6. In the dropdown, select the account with the license that you want to use and click Activate.
    Activation is automatic (it can take up to an hour).

Deactivate NVivo

You may want to deactivate the NVivo license on a particular computer. For example, if you get a new computer, then you should deactivate the NVivo license on your old computer before installing and activating on your new computer.

  1. Make sure that you are connected to the Internet.
  2. Close any NVivo projects you have open.
  3. Click the File tab, Product Info, Manage License and then Deactivate License.
  4. Click Yes to confirm.