Activate your license

Before you can use NVivo you must activate it. Activation registers your NVivo installation(s) against your license.

As an end-user you can activate NVivo on two computers—Windows and/or Mac for enterprise and Windows licenses, or Mac only for Mac licenses. The same license cannot be used on two computers concurrently.

Activation is automatic, using your myNVivo profile (see myNVivo).

NOTE  If you purchased NVivo then by default you are assigned a license. If required, you can assign your license to another user for them to activate on their computer, see myNVivo.

NOTE  Activation requires internet connection. If you are unable to use online activation, please contact support.

How you activate NVivo depends on your situation:

  • Activate a new installation—you have a new installation of NVivo on your computer.
  • Replace a trial license—you already have NVivo installed and have started a 14-day trial. Now, you have bought a perpetual or student license, or been assigned a seat under another person's account, and need to activate NVivo to use the new license.
  • Reactivate NVivo to use a new license—you already have NVivo installed with a license other than a trial. Now, you want to use a different license—e.g. to stop using a personal license and use your organization's license, or vice versa.

Activate a new installation

  1. Make sure that you are connected to the internet.
  2. Start NVivo.
  3. In the Activate NVivo dialog box, click Log into myNVivo and enter your myNVivo profile login details. myNVivo
    • If there are multiple accounts associated with your myNVivo profile, select the account with the NVivo license you want to use (if there are multiple valid licenses in the account you will need to select the license as well). Click Activate.
    • If you are eligible to trial NVivo you can activate the trial by clicking Activate Trial.

    Activation is automatic (it can take up to an hour).

  4. When you open NVivo after activation, set up your default NVivo user profile in the User Profile dialog box.
    NOTE: This is a local profile just for this installation of NVivo (on this computer) and is used to identify work you do in the app. It is not your myNVivo profile.

Replace a trial license

If you have been trialing NVivo, follow these instructions to stop the trial and activate NVivo to use a perpetual, student or enterprise license. (If you want to replace a license that is not a trial, use the instructions below Reactivate NVivo to use a new license.

  1. Make sure that you are connected to the internet.
  2. Start NVivo.
  3. In the NVivo menu (top toolbar), select Licensing / Replace License.
  4. When prompted, log into myNVivo.
  5. If prompted, select the account with the license that you want to use, (if there are multiple valid licenses in the account you will need to select the license as well).

  6. Click to activate.
    Activation is automatic (it can take up to an hour).

Reactivate NVivo to use a new license

Follow these instructions in order to deactivate a current NVivo license and reactivate to use a new license.

  1. Make sure that you are connected to the internet.
  2. Close any NVivo projects you have open.
  3. In the NVivo menu (top toolbar), select Licensing / Deactivate.
  4. Confirm deactivation, and close NVivo.
  5. Restart NVivo.

    Most likely you are still logged in with the profile you were logged in with before deactivition.

    • If the license you want to use is in an account you have access to under this profile, continue below to activate.
    • If the license you want to use belongs to an account under another profile, log out of myNVivo, start NVivo again and log in with the profile you want to use.
  6. In the dropdown, select the account with the license that you want to use and click Activate. (If you have logged in with a new profile there may not be a choice of accounts—in this case just click Activate.)

    Activation is automatic (but can take up to an hour with new accounts).

Deactivate NVivo

You may want to deactivate the NVivo license on a particular computer. For example, if you get a new computer, then you should deactivate the NVivo license on your old computer before installing and activating on your new computer.

  1. Make sure that you are connected to the internet.
  2. Close any NVivo projects you have open.
  3. In the NVivo menu (top toolbar), select Licensing / Deactivate.
  4. Confirm deactivation, and close NVivo.